Host/Hostess at The Shisha House Cafe & Lounge

Join The Shisha House Cafe & Lounge in the vibrant heart of Seminyak, Bali as a Host/Hostess and become the welcoming face of our premium dining and lounge experience. This role is perfect for dynamic, customer-focused individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.

As a Host/Hostess at The Shisha House, you will be the first point of contact for our guests, ensuring they feel welcome and comfortable from the moment they walk through our doors. You will greet guests warmly, assist with reservations, and provide information about our menu and special offers. Additionally, you will contribute to the overall ambiance of our cafe and lounge, ensuring that every guest feels at home.

📋 Tanggung Jawab Pekerjaan

• Greet guests warmly and provide excellent customer service
• Assist with reservations and table management
• Provide information about the menu and special offers
• Ensure the cleanliness and organization of the dining and lounge areas
• Promote our products and services to guests
• Handle guest complaints and concerns professionally
• Collaborate with the kitchen and bar staff to ensure smooth operations
• Maintain a high level of professionalism and hospitality at all times

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a customer service or hospitality role
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• Ability to work well under pressure in a fast-paced environment
• Fluency in English and Bahasa Indonesia
• Knowledge of basic food and beverage terminology
• Ability to stand for long periods of time
• Flexible schedule, including evenings and weekends

🛠️ Keahlian

Lowongan Terkait